The Moderating Role of Employees’ Professionalism on BSC Usage and Organizational Performance Relationship

Authors

  • Bakil DhaifAllah Universiti Kebangsaan Malaysia
  • Sofiah Md Auzair Universiti Kebangsaan Malaysia
  • Ruhanita Maelah Universiti Kebangsaan Malaysia

Keywords:

professionalism dimensions, professional community affiliation, social obligation, self-regulation, professional dedication, autonomy demand, BSC

Abstract

Innovations in management accounting practices require placing more comprehensive integrated performance measures to improve performance. Although there is evidence on the practice of balanced scorecard (BSC) in Malaysia, little is known about the influence of BSC usage to organizational performance and factors that improves this relationship. This paper examines the moderating effect of employees’ professionalism on the relationship between BSC usage and organizational performance. A questionnaire survey was administered to chief financial officers (CFOs) of Malaysian manufacturing firms. Using 110 responses, the findings indicate that professionalism of staffs significantly enhanced the relationship between BSC usage and organizational performance. Specifically, the findings suggest that social obligation dimension strengthens the implication of using the firms’ BSC.  

Author Biographies

Bakil DhaifAllah, Universiti Kebangsaan Malaysia

Department of Accounting Thamar UniversityYEMEN

Sofiah Md Auzair, Universiti Kebangsaan Malaysia

Faculty of Economics and ManagementUniversiti Kebangsaan Malaysia43600 UKM Bangi SelangorMALAYSIA

Ruhanita Maelah, Universiti Kebangsaan Malaysia

Faculty of Economics and ManagementUniversiti Kebangsaan Malaysia43600 UKM Bangi SelangorMALAYSIA

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Published

2018-11-03

Issue

Vol. 10 (2018)

Section

Articles

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