Refusal refers to a face-threatening act (FTA) for it can risk one’s face in communication. It encompasses turning down someone’s request, offer or suggestion. The speech act of refusal has been one of the most prominent areas of interest for many scholars. However, there is a dearth of such study in Malaysia, particularly within the Malay community. Aimed to fill the gap, this study examined the refusal strategies used in English by Malay ESL undergraduates, observe the differences and similarities in the refusal strategies of male and female undergraduates, and analyse whether relative power has an influence on the choice of their refusal strategies. This study employed the Discourse Completion Test (DCT) which was distributed among sixty Malay ESL undergraduates, consisting of 30 males and 30 females where they were required to refuse requests from three addressees (lecturer, friend, junior) in five different situations. The collected data were then analysed quantitatively. The findings showed that 32 out of 41 types of refusal strategies were used by the participants. Both male and female students employed more indirect refusal strategies regardless of the person’s relative power. Furthermore, relative power did influence the participants' choices in refusal strategies.Keywords: ESL learners; refusal strategies; speech act; Malay undergraduatesReferencesAbdul Sattar, H. Q., Che Lah, S. & Raja Suleiman, R. R. (2011). Refusal strategies in English by Malay university students. GEMA Online Journal of Language Studies, 11(3), 69-81.Al-Issa, A. (2003). Sociocultural transfer in L2 speech behaviours: Evidence and motivating factors. International Journal of Intercultural Relations, 27, 581-601.Al-Kahtani, S.W. (2005). Refusals realizations in three different cultures: A speech act theoretically based cross-cultural study. Journal of King Saud University, 18, 35- 57.Al-Shboul,Y. & Maros, M. (2023). The high and low-context communication styles in refusal strategies by Jordanian Arabic and American English speakers. Pertanika J. Soc. Sci. & Hum. 28(3), 2063-2080.Beebe, L. M., Takahashi, T., & Uliss-Weltz, R. (1990). Pragmatic transfer in ESL refusals. In R. Scarcella, E. Andersen, S. D. Krashen (Eds.), On the Development of Communicative Competence in a Second Language. New York: Newbury House (pp. 55-73).Brown, P., & Levinson, S.C. (1987). Politeness: Some universals in language usage. Cambridge: Cambridge University Press.Eslami, Z. R. (2010). How to develop appropriate refusal strategies. In A. M. Flor, E. U. Juan, On the Speech act performance: Theoretical, empirical and methodological issues (pp. 217-236).. Amsterdam: John Benjamin Publishing Company.George, K. (2022, August 29). How men and women communicate differently. Activebeat. https://activebeat.com/your-health/how-men-and-women-communicate-differently/Hei, K. C., Ling, W. N., & David, M. K. (2015). The perceived value of silence and spoken words in Malaysian interactions. SEARCH: The Journal of the Southeast Asia Research Centre for Communication and Humanities, 7(1), 53-70.Lakens, D. (2021, January 4). Sample size justification. Collabra: Psychology, 8(1). https://doi.org/10.1525/collabra.33267Mahmud, M. (2013). The roles of social status, age, gender, familiarity, and situations in being polite for Bugis society. Asian Social Science, 9(5), 58-72. https://doi: 10.5539/ass.v9n5p58Maryam Farina & Wu, X. (2012). An intercultural communication study of Chinese and Malaysian university students’ refusal to invitation. International Journal of English Linguistics, 2(1), 162-176.Moaveni, H. T. (2014). A study of refusal strategies by American and International students at an American University. [Master’s thesis, Minnesota State University, Mankato].Musa, H., Sheikh Said, N., Che Rodi, R. & Abd Karim, S. Ab. (2012). Hati budi Melayu: Kajian keperibadian sosial Melayu ke arah penjanaan Melayu gemilang. GEMA Online Journal of Language Studies, 12(1), 163-182.Saad, N., Bidin, S. J. & Shabdin, A .A. (2016). Refusal strategies used by Malay ESL students and English native speakers to refuse a request. Proceeding of ICECRS, 1(1), pp.253-266. http://dx.doi.org/10.21070/picecrs.v1i1.609Sadighi, F., Chahardahcherik, S., Delfariyan, M., & Feyzbar, F. (2018). The influence of L2 English acquisition of the request speech act on Persian preschool children. International Journal of Education and Literacy Studies, 6(4), 25-34.Searle, J. R., & Vanderveken, D. (1985). Foundations of illocutionary logic. Cambridge: Cambridge University Press.Sumaco, F. T., Imrie, B. C., & Hussain, K. (2014). The consequence of Malaysian national culture values on hotel branding. Procedia-Social and Behavioral Sciences, 144, 91-101. https://doi: 10.1016/j.sbspro.2014.07.277Umale, J. (2011). Pragmatic failure in refusal strategies: British versus Omani interlocutors. Arab World English Journal, 2(1), 18-46.Varisoglu, M.C., Basutku,S. & Kafali,S. (2023). Refusal strategies of foreign students learning Turkish at B1 level. International Journal of Eurasian Education and Culture. 8(20), 301-332. http://dx.doi.org/10.35826/ijoecc.650Wang, Q. (2019). A comparative study of gender differences in refusal strategies from English majors. Theory and Practice in Language Studies, 9(8), 1040-1048. https://doi: 10.17507/tpls.0908.24Wolfson, N. (1989). Perspectives: Sociolinguistics and TESOL. Rowley, MA: Newbury House.Yuan, Y. (2001). An inquiry into empirical pragmatics data-gathering methods: Written DCTs
Author Biographies
Nurul 'Aqiilah Mohd Kamal, International Islamic University Malaysia
Department of English Language & LiteratureAHAS Kulliyyah of Islamic Revealed Knowledge & Human Sciences
Adlina Ariffin, International Islamic University Malaysia
LecturerDepartment of English Language & LiteratureAHAS Kulliyyah of Islamic Revealed Knowledge & Human Sciences