Youth Awareness and Participation in Smart City Development in Malaysia

Authors

  • Muhammad Izzuddin Mohd Yazri Center for Research in Development, Social and Environment, Faculty of Social Science and Humanities, Universiti Kebangsaan Malaysia, 43650 Bangi, Malaysia
  • Nor Azrul Mohd Zin Center for Research in Development, Social and Environment, Faculty of Social Science and Humanities, Universiti Kebangsaan Malaysia, 43650 Bangi, Malaysia
  • Syazwani Yahaya School of Management and Business, MILA University, 71800 Nilai, Negeri Sembilan

DOI:

https://doi.org/10.17576/ebangi.2025.2204.62

Keywords:

Smart Cities, Urban Youth, Human Capital Development, Digital Awareness, Youth Participation

Abstract

This study investigates the awareness of Malaysian urban youth concerning intelligent city concepts and their potential as human capital in advancing smart city development. In the context of accelerated global urbanization and the rising demographic significance of young populations, youth engagement is becoming an essential component of sustainable urban transformation. However, empirical evidence on youth awareness and participation in smart city initiatives in Malaysia is still limited. To address this gap, a survey of 200 youths aged 15 to 30 in Putrajaya and Iskandar was conducted using purposive and convenience sampling. Respondents completed structured items adapted from established smart city frameworks, covering the six smart city dimensions and youths’ perceived roles in urban innovation, measured on a 5-point Likert scale.The findings reveal a substantial level of awareness among respondents, with strong recognition of key smart city elements such as digital infrastructure, sustainable environments and intelligent mobility systems. The majority also expressed positive perceptions of their responsibility and capability to contribute, with 81.5 percent strongly agreeing that youth should monitor smart city services and promote digital awareness. The results demonstrate that urban Malaysian youth constitute an underutilised human capital resource that can significantly support intelligent urban development. By integrating technological and human capital perspectives, this study enriches smart city literature with a people-centered analytical orientation. Policy implications suggest that national frameworks such as the Malaysian Smart Cities Framework should prioritise youth empowerment through education, digital skills enhancement and participatory planning to strengthen inclusive and future-oriented urban communities.ReferencesAli, M. (2020). Big data and machine intelligence in software platforms for smart cities. In Communications in computer and information science (pp. 17–26). https://doi.org/10.1007/978-3-030-59155-7_2Arnstein, S. R. (1969). A ladder of citizen participation. Journal of the American Institute of Planners, 35(4), 216–224. https://doi.org/10.1080/01944366908977225Barba-Sánchez, V., Orozco-Barbosa, L., & Arias-Antúnez, E. (2021). On the Impact of Information Technologies Secondary-School Capacity in Business Development: Evidence From Smart Cities Around the World. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.731443Becker, G. S. 1964. Human Capital: A Theoretical and Empirical Analysis, with Special Reference to Education. Chicago: University of Chicago Press.Bennett, K. M., & Hays, S. P. (2022). Engaging youth for positive change: A quantitative analysis of participant outcomes. Education Citizenship and Social Justice, 18(3), 297–313. https://doi.org/10.1177/17461979221103779Blanchet-Cohen, N., & Torres, J. (2024). Enhancing Citizen Engagement at the Municipal Level: Youth’s Perspectives. In Handbook of Children and Youth Studies (2nd ed., pp. 459–472). https://doi.org/10.1007/978-981-99-8606-4_62Bose, K., Martin, K., Walsh, K., Malik, M., Nyachae, P., Sierra, M. L., Bwire, A., Sama, D., Kiyola, T., Mitchell, V., Talla, H., Avoce, J., Graham, K., Sharma, M., Varghese, D., Ferrand, A., Igharo, V. I., & Akila, D. N. (2021). Scaling access to contraception for youth in Urban slums: The Challenge Initiative’s Systems-Based Multi-Pronged Strategy for Youth-Friendly Cities. Frontiers in Global Women S Health, 2. https://doi.org/10.3389/fgwh.2021.673168Castelnovo, W., & Romanelli, M. (2020). Power relationships in the co-production of smart city initiatives. In Lecture notes in information systems and organisation (pp. 329–342). https://doi.org/10.1007/978-3-030-47539-0_22Castilla, J. E. M., & Müller, A. R. (2023). A smart city for all citizens: an exploration of children’s participation in Norway’s smartest city. International Planning Studies, 29(1), 19–33. https://doi.org/10.1080/13563475.2023.2259110Choi, S. (2024). Industry Insights on Future Convergence Education: A survey of key competencies and educational directions. 2022 IEEE Global Engineering Education Conference (EDUCON), 1–3. https://doi.org/10.1109/educon60312.2024.10578909Chourabi, H., Nam, T., Walker, S., Gil-Garcia, J. R., Mellouli, S., Nahon, K., Pardo, T. A., & Scholl, H. J. (2012). Understanding Smart Cities: An Integrative Framework. In Proceedings of the Annual Hawaii International Conference on System Sciences. https://doi.org/10.1109/hicss.2012.615Dali, M. M., Sharifi, A., & Adnan, Y. M. (2022). Envisioning sustainable and resilient Petaling Jaya through Low-Carbon and Smart City Framework. In The urban book series (pp. 213–238). https://doi.org/10.1007/978-3-030-95037-8_10De Bem Machado, A., Santos, J. R. D., Sacavém, A., & Sousa, M. J. (2023). Digital Transformation: Management of smart cities. In Emerald Publishing Limited eBooks (pp. 59–83). https://doi.org/10.1108/978-1-80455-994-920231004Demir, F. (2022). Smart cities. In Public administration and information technology (pp. 85–135). https://doi.org/10.1007/978-3-031-11331-4_3Department of Standard Malaysia. 2021. MS ISO 37122:2019 Sustainable Cities and Communities – Indicators for Smart Cities. Cyberjaya: Department of Standard Malaysia.Economic Planning Unit. (2021). Rancangan Malaysia Kedua Belas 2021-2025. Economic Planning Unit (EPU), Prime Minister Office.Fiorani, G., Chiper, R. A., & Di Gerio, C. (2024). A comparative exploration of youth participation in local sustainable development: insights from Italian metropolitan cities. International Journal of Public Sector Management, 38(3), 386–404. https://doi.org/10.1108/ijpsm-01-2024-0020Giffinger, R., PhD, Fertner, C., Kramar, H., Kalasek, R., University of Ljubljana, & Delft University of Technology. (2007). Smart cities - Ranking of European medium-sized cities. https://www.smart-cities.eu/download/smart_cities_final_report.pdfGohari, S., Baer, D., Nielsen, B. F., Gilcher, E., & Situmorang, W. Z. (2020). Prevailing Approaches and Practices of Citizen Participation in Smart City Projects: Lessons from Trondheim, Norway. Infrastructures, 5(4), 36. https://doi.org/10.3390/infrastructures5040036Gruben, M., Sheil, A., Das, S., O’Keeffe, M., Camilleri, J., Cronin, M., & Murray, H. (2025). “It’s Like Not Being Able to Read and Write”: Narrowing the Digital Divide for Older Adults and Leveraging the Role of Digital Educators in Ireland. In Proceedings of the 19th International Conference on Tangible, Embedded, and Embodied Interaction, TEI 2025 (pp. 1–15). https://doi.org/10.1145/3689050.3704945Hermanus, D. R., Hermanus, D. R., Hidayat, F., & Supangat, S. H. (2024). Robust SmartCityAI Lakehouse: IKN (New Capital City of Indonesia) Case Study. In 11th International Conference on ICT for Smart Society: Integrating Data and Artificial Intelligence for a Resilient and Sustainable Future Living, ICISS 2024 (pp. 1–7). https://doi.org/10.1109/iciss62896.2024.10751179Hollands, R. G. (2008). Will the real smart city please stand up? City, 12(3), 303–320. https://doi.org/10.1080/13604810802479126Jalaluddin, A. M., & Mohd Asruladlyi, I. (2015). Bandar selamat dan keselamatan komuniti bandar selamat. E-Bangi, 10(1), 97–117.Karthikeyan, C. (2024). Integrating AI for resilient smart cities in India. In Advances in computational intelligence and robotics book series (pp. 183–216). https://doi.org/10.4018/979-8-3693-5918-1.ch007Kougias, C., & Papadakaki, M. (2025). Rethinking the ‘smart city’: From technology-led visions to citizen-centered governance—barriers and pathways in digital urban initiatives. Journal of Urban Affairs, 1–24. https://doi.org/10.1080/07352166.2025.2502116Krauss, S. E., Zeldin, S., Abdullah, H., Ortega, A., Ali, Z., Ismail, I. A., & Ariffin, Z. (2020). Malaysian youth associations as places for empowerment and engagement. Children and Youth Services Review, 112, 104939. https://doi.org/10.1016/j.childyouth.2020.104939Leybert, T. B., Khalikova, E. A., & Valinurova, L. S. (2022). Innovative transformations of higher education in the age of the digital economy. In Advances in Science, Technology & Innovation/Advances in science, technology & innovation (pp. 69–74). https://doi.org/10.1007/978-3-030-90324-4_11Lim, S. B & Jalaludin, A. M. 2022. Pembangunan Bandar Pintar Berpusatkan Rakyat di Malaysia. Bangi: Penerbit Universiti Kebangsaan Malaysia.Loss, S., Rocha, R., Cacho, N., & Lopes, F. (2024). Integrating urban Operation Center systems for enhanced smart city management and emergency response. 2022 IEEE International Smart Cities Conference (ISC2), 1–6. https://doi.org/10.1109/isc260477.2024.11004181Makkonen, T., & Inkinen, T. (2024). Inclusive smart cities? Technology-driven urban development and disabilities. Cities, 154, 105334. https://doi.org/10.1016/j.cities.2024.105334Maltseva, D., Safonova, O., Dedul, A., Petrunina, M., & Tepina, S. (2021). Youth policy in the human capital management system: Russian practice. E3S Web of Conferences, 311, 08014. https://doi.org/10.1051/e3sconf/202131108014Masucci, M., Pearsall, H., & Wiig, A. (2019). The Smart City Conundrum for Social Justice: Youth perspectives on digital technologies and urban Transformations. Annals of the American Association of Geographers, 110(2), 476–484. https://doi.org/10.1080/24694452.2019.1617101McKoy, D. L., Eppley, A., & Buss, S. (2021). Planning cities with young people and schools. https://doi.org/10.4324/9781003141778Meijer, A., & Bolívar, M. P. R. (2015). Governing the smart city: a review of the literature on smart urban governance. International Review of Administrative Sciences, 82(2), 392–408. https://doi.org/10.1177/0020852314564308Michael, F. L., & Salleh, S. F. (2023). National Sustainability Planning in Malaysia. In Springer eBooks (pp. 1331–1350). https://doi.org/10.1007/978-3-031-01949-4_87Ministry of Youth and Sports. (2023). MODEL PEMBANGUNAN BELIA MADANI 2030.Nusrat, M. A., Paul, S., & Bhushan, B. (2023). Practicle Coordination and Aspect of IoT for Smart Cities and Healthcare System. In Proceedings of the 2023 12th International Conference on System Modeling and Advancement in Research Trends, SMART 2023 (pp. 280–287). https://doi.org/10.1109/smart59791.2023.10428643Organisation for Economic Co-operation and Development (OECD). 2020. The OECD Framework for Digital Talent and Skills in the Public Sector. https://dx.doi.org/10.1787/4e7c3f58-enOzkaya, G., & Erdin, C. (2020). Evaluation of smart and sustainable cities through a hybrid MCDM approach based on ANP and TOPSIS technique. Heliyon, 6(10), e05052. https://doi.org/10.1016/j.heliyon.2020.e05052Picatoste, X., Novo-Corti, I., & Țîrcă, D. M. (2019). Smart cities to create opportunities for young people. In Springer proceedings in complexity (pp. 269–275). https://doi.org/10.1007/978-3-030-30809-4_25Przeybilovicz, E., & Cunha, M. A. (2024). Governing in the digital age: The emergence of dynamic smart urban governance modes. Government Information Quarterly, 41(1), 101907. https://doi.org/10.1016/j.giq.2023.101907Putra, A. A., Makmur, N. M., Takdir, N. R. A., Wibowo, N. a. H., Ladianto, N. a. J., Munansar, N., Wulandari, N. N. R., & Nugraha, N. F. W. (2025). Towards a Sustainable City: Strategic Approach to Smart City Development. Future Cities and Environment, 11. https://doi.org/10.70917/fce-2025-020Rahman, A., Suryawan, I. W. K., Suhardono, S., Nguyen, V. V., & Lee, C. (2025). Determinants of electric vehicle adoption in urban and peri-urban areas. Energy Sustainable Development/Energy for Sustainable Development, 85, 101664. https://doi.org/10.1016/j.esd.2025.101664Rauhaus, B. M., & Guajardo, J. M. (2021). The practice of youth inclusion in community planning and resiliency: The case of Post-Hurricane Harvey. Journal of Health and Human Services Administration, 44(1), 67–85. https://doi.org/10.37808/jhhsa.44.1.4S, H. K., Kiran, P., S, M., Nilkant, D., & N, A. S. I. K. (2024). Technology’s role in sustainable urban development in smart cities. In Advances in human resources management and organizational development book series (pp. 169–208). https://doi.org/10.4018/979-8-3693-3238-2.ch008Sakil, A. H. (2017). ICT, youth and urban governance in developing countries: Bangladesh perspective. International Journal of Adolescence and Youth, 23(2), 219–234. https://doi.org/10.1080/02673843.2017.1330697Samsudin, N. A., Rosley, M. S. F., Lai, L. Y., Omar, S. R., Rashid, M. F., Rashid, M. F., Hanifi, N. S. N. M., & Bakhtiar, I. S. (2022). A COMPARATIVE STUDY OF SMART CITY INITIATIVES IN MALAYSIA: PUTRAJAYA AND ISKANDAR PUTERI. PLANNING MALAYSIA, 20. https://doi.org/10.21837/pm.v20i24.1180Shtebunaev, S., Gullino, S., & Larkham, P. J. (2023). Planning the Smart City with Young People: teenagers’ perceptions, values and visions of smartness. Urban Planning, 8(2). https://doi.org/10.17645/up.v8i2.6411Simchenko, N. A., Astratova, G. V., & Klimuk, V. V. (2023). Creative human capital and assessment of its manifestation in organizational behavior in the context of digitalization higher education. Perspectives of Science and Education, 66(6), 647–672. https://doi.org/10.32744/pse.2023.6.38Simonofski, A., Vallé, T., Serral, E., & Wautelet, Y. (2019). Investigating context factors in citizen participation strategies: A comparative analysis of Swedish and Belgian smart cities. International Journal of Information Management, 56, 102011. https://doi.org/10.1016/j.ijinfomgt.2019.09.007Sowmiya, R., & Velavan, M. (2025). Leveraging emerging technologies for inclusive and sustainable urban governance. In IGI Global eBooks (pp. 111–136). https://doi.org/10.4018/979-8-3373-1375-7.ch004Srivastava, R., & Sharifi, A. (2022). Smart Cities: concepts and underlying principles. In The urban book series (pp. 39–65). https://doi.org/10.1007/978-3-030-95037-8_3Symeonaki, M., Stamatopoulou, G., & Parsanoglou, D. (2025). Factors explaining adolescents’ digital skills in Europe. Humanities and Social Sciences Communications, 12(1). https://doi.org/10.1057/s41599-025-05241-9T, R., G, R., D, J. B., Seshadri, V., & N, A. (2024). Relationship between Digital Learning, Digital Literacy and Academic Performance of Higher Education Students: Moderated Mediation Role of Critical Thinking. International Research Journal of Multidisciplinary Scope, 05(03), 39–50. https://doi.org/10.47857/irjms.2024.v05i03.01054Tahir, Z., Malek, J. A., & Ibrahim, M. A. (2016). Developing Smart ICT In Rural Communities in Malaysia through theEstablishment of Telecenters. Journal of Social Sciences and Humanities, 11, 227–242. https://doi.org/10.17576/ebangi. Tcholtchev, N., & Schieferdecker, I. (2021). Sustainable and reliable information and communication technology for resilient smart cities. Smart Cities, 4(1), 156–176. https://doi.org/10.3390/smartcities4010009The Commissioner of Law Revision, Malaysia. (2014). Youth Societies and Youth Development. In Laws of Malaysia.Tsipouri, L., & Liarti, S. (2022). The Co-Evolution of the digital transition and appropriate skills at city level. In Internet of things (pp. 21–36). https://doi.org/10.1007/978-3-030-97818-1_2Turgel, I., Bozhko, L., Ulyanova, E., & Khabdullin, A. (2019). Implementation of the Smart City Technology for Environmental Protection Management of Cities: the experience of Russia and Kazakhstan. Environmental and Climate Technologies, 23(2), 148–165. https://doi.org/10.2478/rtuect-2019-0061Ulfik, A. (2024). Innovative and smart cities of the future. In CRC Press eBooks (pp. 19–40). https://doi.org/10.1201/9781003465157-2United Nations Human Settlements Programme, Global Utmaning, Fabre, E. A., Martinuzzi, C., Levonen, T., Andersson, C., Petrella, L., Lahoud, C., Carbajal, P., Ang, J. C., Heng, B., Yonis, S., Smedberg, M., Wallén, C., Ziliani, G., Ukonu, M., Melin, T., Martinuzzi, C., Levonen, T., . . . Ahlström, T. (2022). Cities for Girls. In Cities for Girls.Zeadat, Z. F. (2023). Strategies toward Greater Youth Participation in Jordan’s Urban Policymaking. Journal of Sustainable Real Estate, 15(1). https://doi.org/10.1080/19498276.2023.2204534 

Downloads

Published

2025-11-30

Issue

Section

Article