Spoken Metadiscourse in Malaysian ESL Job Interviews

Authors

  • Syamimi Turiman Akademi Pengajian Bahasa Universiti Teknologi MARA, Shah Alam
  • Normah Abdullah Akademi Pengajian Bahasa Universiti Teknologi MARA, Shah Alam
  • Noorzan Mohd Noor Akademi Pengajian Bahasa Universiti Teknologi MARA, Shah Alam

DOI:

https://doi.org/10.17576/gema-2018-1803-08

Keywords:

ESL job interviews, spoken metadiscourse, metadiscourse analysis, graduate employability, job interview skills training

Abstract

Various job interview skills training have been carried out to prepare students for employment. However, the outcome of job interviews is questionable, as one of the reasons for unemployment among Malaysian graduates is their inability to communicate competently in job interviews. The Malaysia Education Blueprint 2015-2025 (Higher Education) stated that unemployed graduates were also lacking in a strong command of English. Since job interviews are placed heavily on verbal exchanges between the interviewer and job candidate, the role that language plays in interaction is worth exploring. This paper investigates spoken metadiscourse in 16 actual first-stage technical and non-technical Malaysian ESL job interviews. Corpus linguistics was employed for data analysis. An adapted framework of spoken metadiscourse is employed to analyse the types and frequencies of textual and interpersonal metadiscourse in the corpus. The findings revealed that both textual and interpersonal metadiscourse were used, but there are variations in the distribution and composition of metadiscourse in the two categories across disciplines. Excessive use of metadiscourse was found to impede communication flow instead of assisting speakers to be persuasive in their speech. This implies the need for targeted instruction on metadiscourse, specifically among language learners in higher learning institutions to facilitate appropriate usage of metadiscourse in speech. 

Author Biographies

Syamimi Turiman, Akademi Pengajian Bahasa Universiti Teknologi MARA, Shah Alam

Syamimi Turiman is a Ph.D holder in Applied Language Studies from Universiti Teknologi MARA, Shah Alam. Her research interests include corpus linguistics and English for professional communication. 

Normah Abdullah, Akademi Pengajian Bahasa Universiti Teknologi MARA, Shah Alam

Normah Abdullah is an Associate Professor in Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam. Her main research interests include discourse analysis, sociolinguistics and English language teaching.

Noorzan Mohd Noor, Akademi Pengajian Bahasa Universiti Teknologi MARA, Shah Alam

Noorzan Mohd Noor is a Professor in the Department of English language at Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam. She has published widely on corpus analysis in language and linguistics, and professional and business communication.

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Published

2018-08-30