Saad, Rohaizah, School of Technology Management & Logistics Universiti Utara Malaysia

• e-Bangi: Journal of Social Sciences & Humanities Vol. 19 No. 4 (2022) - Article
  EXAMINING INDUSTRY-SPECIFIC AFTER-SALES SERVICE QUALITY TOWARDS THE LEVEL OF CUSTOMER LOYALTY: A CASE OF MALAYSIAN NATIONAL CARMAKERS
  Abstract  PDF