Analisis Pengesahan Faktor Tingkahlaku Kewargaan Organisasi dalam Kalangan Guru Sekolah di Selangor (Confirmatory Factor Analysis of Organizational Citizenship Behavior Among School Teachers in Selangor)

Wan Shahrazad Wan Sulaiman, Fatimah Wati Halim

Abstract


Peranan tingkahlaku kewargaan organisasi pada masa kini adalah sangat penting bagi memastikan organisasi dapat berkembang dengan baik dan cemerlang, terutamanya dalam kalangan guru sekolah. Sehubungan itu, kajian tinjauan telah dijalankan untuk menentukan Analisis Pengesahan Faktor (CFA) bagi skala tingkahlaku kewargaan organisasi. Kajian ini telah dijalankan ke atas seramai 361 orang guru sekolah di Selangor. Responden kajian dipilih dengan menggunakan Teknik persampelan rawak berkelompok pelbagai peringkat. Tingkahlaku kewargaan organisasi di dalam kajian ini terdiri daripada lima dimensi iaitu tingkahlaku menolong, kehematan, kesopanan, kemurnian sivik dan semangat setiakawan. Data kajian telah dianalisis dengan menggunakan CFA di dalam perisian AMOS. Dapatan menunjukkan CFA bagi tingkahlaku kewargaan organisasi tidak mencapai kesepadanan model yang baik. Oleh itu, model CFA spesifikasi semula bagi tingkahlaku kewargaan organisasi dilaksanakan. Keputusan akhir menunjukkan model CFA spesifikasi semula telah mencapai kesepadanan model yang baik dengan relatif chi-sq = 2.83, GFI = 0.91, CFI = 0.95, TLI = 0.94 dan RMSEA = 0.07. Selain itu, kriteria model CFA turut dicapai dengan jumlah keseluruhan Purata Varian Memusat (AVE) ialah 0.62, dan AVE bagi setiap dimensi tingkahlaku kewargaan organisasi adalah di antara 0.55 dan 0.73. Kebolehpercayaan konstruk (CR) telah dicapai dengan nilai 0.96, dan setiap dimensi menunjukkan CR di antara 0.79 dan 0.92. Kesimpulannya, skala tingkahlaku kewargaan organisasi adalah sesuai digunakan untuk mengukur tingkahlaku kewargaan organisasi dalam kalangan guru sekolah di Selangor. Kajian akan datang dicadangkan untuk menggunakan skala ini kepada pelbagai organisasi di Malaysia.

Kata kunci: Analisis pengesahan faktor; tingkahlaku kewargaan organisasi; guru sekolah; kebolehpercayaan konstruk; kesepadanan model

Abstract

The role of organizational citizenship behavior is crucial to ensure that the organization can thrive and excel, especially among school teachers. Thus, this study was conducted toassess the Confirmatory Factor Analysis (CFA) of the organizational citizenship behavior scale. This study was conducted on a total of 361 school teachers in Selangor. The respondents were selected using multi-stage clustering random sampling techinque. The organizational citizenship behavior comprises five dimensions namely altruism, conscientiousness, courtesy, civic virtues and sportmanship. The data were then analyzed using CFA in AMOS software. Finding showed that the CFA for organizational citizenship behavior scale did not achieve a good fit model. Thus, respecification of CFA model for organizational citizenship behavior has been conducted. The result showed that it has achieved a good fit model with relative chi-sq = 2.83, GFI = 0.91, CFI = 0.95, TLI = 0.94 and RMSEA = 0.07. In addition, the criteria of CFA model also have been achieved with total of Average Variance Extracted (AVE) of 0.62 and AVE by each dimension of organizational citizenship behavior ranged between 0.55 and 0.73. Construct Reliability (CR) was achieved with 0.96, and each dimension showed CR range between 0.79 and 0.92. As a conclusion, organizational citizenship behavior scale is appropriate to measure organizational citizenship behavior among school teachers in Selangor. In addition, future research is suggested to use the scale among various organizations in Malaysia.

Keywords: Confirmatory factor analysis; organizational citizenship behavior; school teachers; construct reliability; model fit


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