Workload, Achievement Motivation, and Mental Fatigue: A Mediation Study Among White-Collar Workers
Abstract
Workplace fatigue has long been a plague in most countries as the expectation of employee performances is overstretching. Fatigue is attributed by job demand as workload depletes energy. However, job resources such as organizational, physical, or social characteristic as well as work motivation tend to buffer fatigue. The aim of this paper is to analyse the mediation effects of achievement motivation in the relationship between workload and mental fatigue among white-collared workers, by using Mc Clelland’s theory of motivation and Job Demand-Resources model. A cross-sectional survey design was employed. Total of 117 males and 201 females responded to a self-report questionnaire consisting of the Workload subscale from Job Demands-Resources Scale, the Achievement Motivation subscale from Manifest Needs Questionnaire, and the Mental Fatigue Scale. Mediation model was employed. Results revealed that workload significantly predicts mental fatigue, and that achievement motivation is a significant partial mediator in the relationship between mental fatigue and achievement motivation. Findings imply that organizations would benefit from investing in higher levels of achievement motivation aiding in reducing levels of mental fatigue. Avoid compelling employees in handling extremely high workload, as achievement motivation only buffers the impact of mental fatigue.
Full Text:
PDFReferences
% of Singapore workers feel mental fatigue at work (2013, July 16). Singapore Business Review. Retrieved from https://sbr.com.sg/hr-education/news/60-singapore-workers-feel-mental-fatigue-work
Arellano, J.L.H., Martinez, J.A.C., Perez, J.N.S., & Alcaraz, J.L.G. 2015. Relationship between workload and fatigue among Mexican assembly operators. International Journal of Physical Medicine & Rehabilitation, 3(6), 1-6. doi:10.4172/2329-9096.1000315
Average of two deaths daily due to accidents during commute to workplace: Socso 2019, February 26. The Sun Daily. Retrieved from https://www.thesundaily.my/local/average-of-two-deaths-daily-due-to-accidents-during-commute-to-workplace-socso-KD599693
Bakker, A.B. & Demerouti, E. 2007. The job demands resources model: State of the art. Journal of Managerial Psychology, 22, 309–328.
Bartley, S. H. & Chute, E. 1947. Fatigue and Impairment in Man. New York, NY: McGraw-Hill.
Becker, T.E., Kernan, M.C., Clark, K.D., & Klein, H.J. 2015. Dual commitments to organizations and professions: different motivational pathways to productivity. J Manag. doi:10.1177/0149206315602532
Blekemolen, J.R.M., Hulshof, C.T.J., & Sluiter, J.K. 2016. The Prevalence of Work-Related Stress Complaints among Healthcare Workers for the Disabled Participating in a Workers’ Health Surveillance Program. Occupational Medicine & Health Affairs, 4(6). doi: 10.4172/2329-6879.1000256
Burns, R.A., Butterworth, P., & Anstey, K.J. 2016. An examination of the long-term impact of job strain on mental health and wellbeing over a 12-year period. Soc Psychiatry Psychiatr Epidemiol, 51(5),725-33.)
Cerasoli, C.P., Nicklin, J.M., & Ford, M.T. 2014. Intrinsic motivation and extrinsic incentives jointly predict performance: a 40-year meta-analysis. Psychol Bull, 140(4), 980–1008. doi:10.1037/a0035661
Chaudhuri, A., & Behan, P. O. 2000. Fatigue and basal ganglia. J. Neurol. Sci. 179, 34–42. doi: 10.1016/s0022-510x(00)00411-1
Cheng, Y. 2018. 843 Emerging psychosocial work hazards and evolving policy actions: experiences of Taiwan and other East Asian countries. [Abstract]. Occupational and Environmental Medicine, 75(2). doi: http://dx.doi.org/10.1136/oemed-2018-ICOHabstracts.13
Cochran, W.G. 1963. Sampling Technique. 2nd Edition, New York, NY: John Wiley and Sons Inc.
Demerouti, E., Bakker, A.B., Vardakou, I., & Kantas, A. 2003. The convergent validity of two burnout instruments: A multitrait-multimethod analysis. European Journal of Psychological Assessment, 19, 12–23.
Demerouti, E., Nachreiner, F., Bakker, A.B. & Schaufeli, W.B. 2001. The job demands-resources model of burnout. Journal of Applied Psychology, 56, 499-512.
Frone, M. R., & Tidwell, M. O. 2015. The meaning and measurement of work fatigue: Development and evaluation of the Three-Dimensional Work Fatigue Inventory (3D-WFI). Journal of occupational health psychology, 20(3), 273–288. doi:10.1037/a0038700
Gergelyfi, M., Jacob, B., Olivier, E., & Zenon, A. 2015. Dissociation between mental fatigue and motivational states during prolonged mental activity. Frontiers in Behavioural Neuroscience, 9(176). doi: 10.3389/fnbeh.2015.00176 (not paraphrased)
Guan, S., Xiaerfuding, X., Ning, L., Lian, Y., Jiang, Y., Liu, J., & Ng, T. B. 2017. Effect of Job Strain on Job Burnout, Mental Fatigue and Chronic Diseases among Civil Servants in the Xinjiang Uygur Autonomous Region of China. International Journal of Environmental Research and Public Health, 14(8), 872. doi:10.3390/ijerph14080872
Hockey, G. R. J. 2011. A motivational control theory of cognitive fatigue. In P. L. Ackerman (Ed.), Decade of Behavior/Science Conference. Cognitive fatigue: Multidisciplinary perspectives on current research and future applications(pp. 167-187). Washington, DC, US: American Psychological Association. doi: 10.1037/12343-008.
Hockey, R. (2013). The psychology of fatigue: Work, effort and control. Cambridge University Press.
Jackson, L. & Rothmann, S. 2005. Work-related well-being of educators in a district of the North-West Province. Perspectives in Education, 23(3), 107-122.
Jepsen, J.R., Zhao, Z., & van Leeuwen, W.M.A. 2015. Seafarer fatigue: a review of risk factors, consequences for seafarers’ health and safety and options for mitigation. Int Marit Health, 66(2), 106–117. doi: 10.5603/IMH.2015.0024.
Kahneman, D. 1973. Attention and Effort. Englewood Cliffs, NJ: Prentice-Hall.
Kanfer, R. & Ackerman, P.L. 1989. Motivation and cognitive abilities: an integrative/aptitude-treatment interaction approach to skill acquisition. J. Appl. Psychol. 74, 657–690. doi: 10.1037/0021-9010.74.4.657
Karasek, R. A.1979. Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24, 285–311.
Kwon, J. & Field, A. 2018, November 5. South Koreans are working themselves to death. Can they get their lives back?. CNN. Retrieved from https://edition.cnn.com/2018/11/04/asia/korea-working-hours-intl/index.html
Latham, G.P. & Pinder, C.C. 2005. Work motivation theory and research at the dawn of the twenty-first century. Annu Rev Psychol 56, 485–516. doi:10.1146/annurev.psych.55.090902.142105
Locke, E.A. & Latham, G.P. 2004. What should we do about motivation theory? Six recommendations for the twenty-first century. Acad Manag Rev 29(3):388–403. doi:10.5465/AMR.2004.13670974
Marshall, N. L., Barnett, R. C., & Sayer, A. 1997. The changing workforce, job stress, and psychological distress. Journal of Occupational Health Psychology, 2, 99–107.
Massenberg, A.C., Spurk, D., & Kauffeld, S. 2015. Social support at the workplace, motivation to transfer and training transfer: a multilevel indirect effects model. Int J Train Dev, 19(3):161–178. doi:10.1111/ijtd.12054
McClelland, D.C. 1975. Power: The inner experience. New York: Irvington. McClelland, D. C. (1985). Human motivation. Glenview, IL: Scott, Foresman. McClelland, D. C. (1987). Human motivation. Cambridge: Cambridge University Press.
McClelland, D.C. 1976. The achieving society. Irvington Publishers, New York.
McClelland, D.C. 1985. How motives, skills, and values determine what people do. Am Psychol, 40(7), 812–825. doi:10.1037/0003-066X.40.7.812
McClelland, D.C. 1985. How motives, skills, and values determine what people do. Am Psychol, 40(7), 812–825. doi:10.1037/0003-066X.40.7.812
McClelland, D.C. 1987. Human motivation. Cambridge University Press, Cambridge.
McClelland, D.C. 1987. Human motivation. Cambridge: Cambridge University Press.
McClelland, D.C. 1992. Motivational configurations. In C. P. Smith (Ed.), Motivation and personality: Handbook of thematic content analysis (pp. 87–99). Cambridge, UK: Cambridge University Press.
McClelland, D.C. & Burnham, D.H. 1976. Power is the great motivator. Harvard Business Review, 54(2), 100-110.
McClelland, D.C. & Burnham, D.H. 2008. Power is the great motivator. Harvard business review classics. Harvard Business Press, Boston.
McClelland, D.C., & Burnham, D. H. 1976. Power is the great motivator. Harvard Business Review, 54, 100–110.
McClelland, D.C., Atkinson, J. W., Clark, R. A., & Lowell, E. L. 1953. The achievement motive. New York: Appleton-Century-Crofts.
McClelland, D.C., Atkinson, J.W., Clark, R.A., & Lowell, E.L. 1953. The achieving motive. Appleton Century Crofts, New York.
McClelland, D.C., Koestner, R., & Weinberger, J. 1989. How do self-attributed and implicit motives differ? Psychological Review, 96(4), 690–702.
NSC urges employers to address fatigue ‘immediately’ 2019, February 27. Retrieved from https://www.cos-mag.com/article/39437-nsc-urges-employers-to-address-fatigue-immediately/
Remmen, L.N., Herttua, K., Riss-Jepsen, J., & Berg-Beckhoff, G. (2017). Fatigue and workload among Danish fishermen. International Maritime Health, 68(4), 252-259. doi: 10.5603/IMH.2017.0044.
Rybnicek, R., Bergner, S. & Gutschelhofer, A. 2017. How individual needs influence motivation effects: a neuroscientific study on McClelland’s need theory. Review of Managerial Science. doi: 10.1007/s11846-017-0252-1
Shaheen, A., Babski-Reeves, K., DuBien, J., Webb, H., & Strawderman, L. 2016. Fatigue differences between Asian and Western populations in prolonged mentally demanding work-tasks. International Journal of Industrial Ergonomics, 54, 103-112. doi: https://doi.org/10.1016/j.ergon.2016.05.005
Shirom, A. 2011. Job-related burnout: A review of major research foci and challenges. In: Quick, J.C., Tetrick, L.E., editors. Handbook of occupational health psychology. 2nd. Washington, DC: American Psychological Association, pp. 223–241.
Shirom, A. & Melamed, S. 2006. A comparison of the construct validity of two burnout measures in two groups of professionals. International Journal of Stress Management, 13,176–200.
Smith, A.P. & Smith, H.N. 2017. Workload, Fatigue and performance in the rail industry. Human Mental Workload: Models and Applications, 251-263. DOI: 10.1007/978-3-319-61061-0_6
Steege, L.M., Drake, D.A., Olivas, M., & Mazza, G. 2013. Evaluation of physically and mentally fatiguing tasks and sources of fatigue as reported by registered nurses. Journal of Nursing Management, 23(2). doi: 10.1111/jonm.12112
Steers, R.M. & Braunstein, D.N. 1976. A behaviourally-based measure of manifest needs in work setting. Journal of Vocational Behaviour, 9, 251-266.
Steers, R.M., Mowday, R.T., & Shapiro, D.L. 2004. The future of work motivation theory. Acad Manage Rev, 29(3):379–387. doi:10.5465/AMR.2004.13670978
Thorndike, E. 1900. Mental fatigue. I. Psychol. Rev. 7, 466–482. doi: 10.1037/h0069440
van der Linden D. 2011. The urge to stop: The cognitive and biological nature of acute mental fatigue. In Ackerman P. L., editor. (Ed.), Cognitive fatigue: Multidisciplinary perspectives on current research and future applications (pp. 149–164). Washington, DC: American Psychological Association.
Van Yperen, N. W., & Snijders, T. A. B. 2000. A multi- level analysis of the demands-control model: Is stress at work determined by factors at the group level or the individual level? Journal of Occupational Health Psychology, 5, 182–190.
Wall, T. D., Jackson, P. R., Mullarkey, S., & Parker, S. K. 1996. The DC-model of job strain: A more specific test. Journal of Occupational and Organizational Psychology, 69: 153–166.
Zein, R.M., Halim, I., Azis, N.A., Saptari, A., & Kamat, S.R. 2015. A Survey on Working
Postures among Malaysian Industrial Workers. Procedia Manufacturing, 2, 450 – 459. doi: https://doi.org/10.1016/j.promfg.2015.07.078
Zolkifli, S. 2013, July 17. Singaporean workers are burning out. Human Resources. Retrieved
from https://www.humanresourcesonline.net/singaporean-workers-burning/
Refbacks
- There are currently no refbacks.
ISSN: 0126-5008
eISSN: 0126-8694