The Strategies of Television Broadcast During the Covid-19 Pandemic: A Case Study on Indonesian Television
Abstract
This study aims to analyse the media management strategy of Indonesian television stations during the Covid-19 pandemic. In March 2020, an outbreak of the Covid-19 pandemic in Indonesia affected the operations of broadcasting offices, which forced people to work from home. This situation affects the operations, strategy, and content of the television industry. The object of research is Kompas TV, one of the largest media companies in Indonesia, which was the first to implement a digital concept for its customers. The concepts of planning, organising, actuating, and controlling are used to analyse the strategies media utilised. The methodology employed for the current research takes the form of a case study by adopting the qualitative approach through an in-depth interview and observation. The results showed that Kompas TV, through its digital platform in the form of websites, YouTube channels, and social media, achieved an increase in the number of viewers, users, and engagement during the pandemic. In particular, the digital aspect does not only appear in communication, but also in the implementation of the Kompas TV strategy. The results of the study also revealed that strategies carried out on Kompas TV can be used as a model for other television in Indonesia to emulate, in order to sustain its business in times of crisis.
Keywords: Strategy, broadcast management, Indonesia television station, pandemic Covid-19, qualitative research.
Full Text:
PDFReferences
Aji, L. S., Wibisono, G., & Gunawan, D. (2017). The adoption of TV white space technology as a rural telecommunication solution in Indonesia. 15th International Conference on Quality in Research (QiR): International Symposium on Electrical and Computer Engineering (pp. 479–484). IEEE.
Asyir, A. K., & Nurbaya, S. (2019). Konvergensi media dan mediamorfosis: Strategi digitalisasi majalah Moeslim Choice dalam proses transformasi basis kerja. JSJ: Jurnal Studi Jurnalistik, 1(1), 52–67.
Bennett, L. (2012). Transformations through Twitter: The England riots, television viewership and negotiations of power through media convergence. Participations: The International Journal of Audience and Reception Studies, 9(2), 511–525.
Briandana, R., & Irfan, M. (2019). Broadcasting management : The strategy of television production configuring for sustainability in the digital era. International Journal of English Literature and Social Science, 4(6), 1879–1886.
Briandana, R., Meiwanto Doktoralina, C., Hassan, S. A., Norhaniza, W., Hasan, W., Briandana, R., … Hasan, W. N. W. (2020). Da’wah communication and social media: The interpretation of millennials in Southeast Asia. International Journal of Economics and Business Administration (Vol. VIII). https://doi.org/10.35808/ijeba/543
Briandana, R., Pribadi, E., & Balaya, S. (2020). Mapping the convergence trends of television broadcasting media in Indonesia. Bricolage: Jurnal Magister Ilmu Komunikasi, 6(02), 147. https://doi.org/10.30813/bricolage.v6i02.2120
Chalaby, J. K. (2016). Television and globalization: The TV content global value chain. Journal of Communication, 66(1), 35–59.
Crawford, J., Butler-Henderson, K., Rudolph, J., Malkawi, B., Glowatz, M., Burton, R., … Lam, S. (2020). COVID-19: 20 countries’ higher education intra-period digital pedagogy responses. Journal of Applied Learning & Teaching, 3(1), 1–20.
Cunningham, S., & Craig, D. (2016). Online entertainment: A new wave of media globalization? International Journal of Communication, 10(3), 5409–5425.
Djalante, R., Lassa, J., Setiamarga, D., Mahfud, C., Sudjatma, A., Indrawan, M., … Djalante, S. (2020). Review and analysis of current responses to COVID-19 in Indonesia: Period of January to March 2020. Progress in Disaster Science, 100091.
Dwityas, N. A., Briandana, R., & Aulia, P. (2020). Consumer journey of culinary products through social media in Indonesia. Humanities and Social Science Review, 8(1), 306–314. https://doi.org/https://doi.org/10.18510/hssr.2020.8141
Dwityas, N. A., Mulyana, A., Hesti, S., Briandana, R., & Putrianti, M. K. (2020). Digital marketing communication strategies: The case of Indonesian news‘ portals. International Journal of Economics and Business Administration, VIII(Issue 3), 307–316. https://doi.org/10.35808/ijeba/517
Eastman, S. T., Ferguson, D. A., & Klein, R. A. (2006). Media promotion & marketing for broadcasting, cable & the Internet. Oxford: Focal Press.
Enli, G., & Syvertsen, T. (2016). The end of television—Again! How TV is still influenced by cultural factors in the age of digital intermediaries. Media and Communication, 4(3), 142–153.
Feroz Khan, G., & Vong, S. (2014). Virality over YouTube: an empirical analysis. Internet Research, 24(5), 629–647.
Freire, N. A. (2014). When luxury advertising adds the identitary values of luxury: A semiotic analysis. Journal of Business Research, 67(12), 2666–2675.
Gane, N., & Beer, D. (2008). New media the key concept. Oxford and New York: Berg.
Haftor, D., & Mirijamdotter, A. (2011). Information and communication technologies, society and human beings: Theory and framework. IGI Global.
Hidayat, D., Anisti, Purwadhi, & Wibawa, D. (2020). Crisis management and communication experience in education during the covid – 19 pandemic in indonesia. Jurnal Komunikasi: Malaysian Journal of Communication, 36(3), 67–82. https://doi.org/gk3w
Huang, E., Davison, K., Shreve, S., Davis, T., Bettendorf, E., & Nair, A. (2006). Facing the challenges of convergence: Media professionals’ concerns of working across media platforms. Convergence, 12(1), 83–98.
Johnson, M. (2020). Novel Coronavirus - 2019-nCoV. World Heath Organization (Vol. 10). https://doi.org/10.13070/mm.en.10.2867
Jung, E. H., & Walden, J. (2015). Extending the Television brand: An examination of why consumers use broadcast network web sites. Journal of Broadcasting & Electronic Media, 59(1), 94–111.
Karim, H. A., Mariappan, K., & Peters, D. (2016). Local-global media images, future lives: Hybrid identities among rural Sabahan youths. Malaysian Journal of Media Studies, 18(2), 21–36.
Len-Ríos, M. E., Hughes, H. E., McKee, L. G., & Young, H. N. (2016). Early adolescents as publics: A national survey of teens with social media accounts, their media use preferences, parental mediation, and perceived Internet literacy. Public Relations Review, 42(1), 101–108.
Marôpo, L. (2014). Youth, identity and stigma in the media: From representation to the young audience’s perception. Journal of Audience and Reception Studies, 11(1), 199–212.
Merriam, S. B., & Tisdell, E. J. (2015). Qualitative research: A guide to design and implementation. Hoboken, New Jersey: John Wiley & Sons.
Morissan. (2011). Manajemen media penyiaran: Strategi mengelola radio dan televisi. Jakarta: Kencana.
Mulyana, A., Briandana, R., & Rekarti, E. (2020). ICT and social media as a marketing communication platform in facilitating social engagement in the digital era. International Journal of Innovation, Creativity and Change, 13(5). https://www.ijicc.net/index.php/volume-13-2020/188-vol-13-iss-5
Murschetz, P. (2016). Connected television: Media convergence, industry structure, and corporate strategies. Annals of the International Communication Association, 40(1), 69–93.
Norris, A. R. (2012). Computer-mediated communication and globalization: Considering social, academic, and business factors. Inquiries Journal, 4(2).
Pawanteh, L., Rahim, S. A., & Ahmad, F. (2009). Media consumption among young adults: A look at labels and norms in everyday life. Jurnal Komunikasi: Malaysian Journal of Communication, 25, 21–31.
Pennycook, G., McPhetres, J., Zhang, Y., Lu, J. G., & Rand, D. G. (2020). Fighting COVID-19 misinformation on social media: Experimental evidence for a scalable accuracy-nudge intervention. Psychological Science, 31(7), 770–780.
Pradana, M., Syahputra, S., Wardhana, A., Kartawinata, B. R., & Wijayangka, C. (2020). The effects of incriminating COVID-19 news on the returning Indonesians’ anxiety. Journal of Loss and Trauma, 1–6.
Rains, S. A., & Brunner, S. R. (2018). The outcomes of broadcasting self-disclosure using new communication technologies: Responses to disclosure vary across one’s social network. Communication Research, 45(5), 659–687.
Rains, S. A., Peterson, E. B., & Wright, K. B. (2015). Communicating social support in computer-mediated contexts: A meta-analytic review of content analyses examining support messages shared online among individuals coping with illness. Communication Monographs, 82(4), 403–430.
Rashid, K., Rahman, B. H., & Butt, A. R. (2017). Media consumption and national identity formation of adolescents in Pakistan. Journal of Media Studies, 32(1), 1–31.
Rofil, F., Syed, M. A., & Hamzah, A. (2015). Jadi Melayu: Televisyen dan pembentukan identiti wanita keturunan Jawa di Malaysia. Jurnal Komunikasi: Malaysian Journal of Communication, 31(1), 41–58.
Ruiz-Molina, M.-E., Gil-Saura, I., & Berenguer-Contrí, G. (2014). Information and communication technology as a differentiation tool in restaurants. Journal of Foodservice Business Research, 17(5), 410–428.
Safrizal, Putra, D. I., Sofyan, S., & Bimo. (2020). Pedoman umum menghadapi pandemi Covid-19 bagi pemerintah daerah: Pencegahan, pengendalian, diagnosis dan manajemen. Jakarta: Kementerian Dalam Negeri, Republik Indonesia.
Santra, T., & Giri, V. N. (2009). Analyzing computer-mediated communication and organizational effectiveness. The Review of Communication, 9(1), 100–109.
Sulistyaningtyas, T., Jaelani, J., & Suryani, Y. (2020). Power of knowledge and community social class above Covid-19 pandemic information on social media. Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia, 5(1), 52–62.
Tanner, A., & Smith, L. (2007). Training tomorrow’s television journalists: In the trenches with media convergence. Electronic News, 1(4), 211–225.
Tapsell, R. (2015). Platform convergence in Indonesia: Challenges and opportunities for media freedom. Convergence, 21(2), 182–197.
Tilley, E. (2011). New culture/old ethics: What technological determinism can teach us about new media and public relations ethics. In B.E. Drushel & K. German (Eds.), The ethics of emerging media: Information, social norms, and new media technology (pp. 191–212). Bloomsbury Academic. http://dx.doi.org/10.5040/9781628928372.ch-010
Treem, J. W., Leonardi, P. M., & van den Hooff, B. (2020). Computer-mediated communication in the age of communication visibility. Journal of Computer-Mediated Communication, 25(1), 44–59.
Van den Bulck, H., & Enli, G. S. (2014). Flow under pressure: Television scheduling and continuity techniques as victims of media convergence? Television & New Media, 15(5), 449–452.
Wahab, J. A. (2012). Global media product and construction of “Japanese Identity”: A case study of anime on Malaysian television. Jurnal Komunikasi: Malaysian Journal of Communication, 28(2), 1–19.
Yao, M. Z., & Ling, R. (2020). “What is computer-mediated communication?”—An introduction to the special issue. Journal of Computer-Mediated Communication, 25(1), 4–8.
Zitting, K. M., Lammers-van der Holst, H. M., Yuan, R. K., Wang, W., Quan, S. F., & Duffy, J. F. (2021). Google Trends reveals increases in internet searches for insomnia during the 2019 Coronavirus disease (COVID-19) global pandemic. Journal of Clinical Sleep Medicine, 17(2), 177-184.
Refbacks
- There are currently no refbacks.
e-ISSN: 2289-1528